E-learning

The course offers straightforward, practical guidance to help learners identify and manage common risks, understand their health and safety responsibilities, and adopt safe working practices. By building awareness and confidence, it supports the prevention of accidents and helps organisations meet both legal and internal safety requirements.

Delivered in an engaging, self-paced format, the training features real-life scenarios, interactive quizzes, and end-of-section summaries to reinforce learning and improve knowledge retention. With instant online access, learners can begin the course whenever it suits them.

At the end of the course, learners will complete a short assessment consisting of 10 multiple-choice questions. A minimum score of 80% is required to successfully pass.

• Equips volunteers with the skills to recognise potential hazards and take appropriate action to manage risks.
• Encourages safer ways of working, helping to minimise the likelihood of accidents and injuries.
• Supports compliance and safeguarding by outlining clear reporting processes and emergency procedures.
• Engaging, self-paced online training featuring interactive quizzes and section summaries to reinforce learning.
• CPD-certified and fully SCORM-compliant, making it easy to integrate into existing systems.
• Immediate access to course content, allowing learners to get started without delay.

Upon successful completion, participants will receive a certificate, which can be downloaded as a PDF for their records.

By the end of the Volunteering Safely Training, participants will:

• Understand their responsibilities for maintaining health and safety while volunteering.
• Be able to identify typical hazards and risks within a club or community environment.
• Apply safe practices during day-to-day activities and organised events.
• Know how to act appropriately in emergency situations.
• Recognise the importance of reporting issues and communicating effectively with others.

Introduction

Explains the importance of health and safety in volunteering, including the moral, legal, and financial reasons for managing risks. Highlights the shared responsibility between organisations and volunteers to maintain a safe environment.

Duties and Responsibilities

Outlines the health and safety roles of both the organisation and volunteers, including:

• Following established procedures
• Reporting hazards or concerns
• Working in line with organisational policies

Common Hazards

Covers how to identify and reduce risks associated with:

• Slips, trips, and falls
• Manual handling tasks
• Lone working situations
• Security risks
• Adverse weather conditions
• Exposure to hazardous substances

Safe Use of Equipment

Provides guidance on checking, handling, and storing equipment safely.
Explains when personal protective equipment (PPE) is required, and the importance of proper training, regular inspections, and reporting any faults.

Transport and Vehicle Use

Reviews safe driving practices and key considerations when using vehicles, including:

• Required documentation and insurance
• Responsibilities for safe transport
• Safeguarding considerations when transporting others

Risk Assessments

Explains the purpose of risk assessments in volunteer settings and how they help protect people.
Highlights the volunteer’s role in following control measures and keeping risk assessments up to date.

Safeguarding

Introduces key safeguarding principles, including:

• Recognising signs of concern
• Reporting procedures
• DBS requirements where applicable
• Maintaining appropriate boundaries

Emergency Procedures

Covers how to respond effectively to incidents such as fires, injuries, or missing persons, including:

• Clear communication
• Evacuation procedures
• First aid arrangements

Incident Reporting

Explains what should be reported, including accidents and near misses, and how to record them properly.
Emphasises the importance of reviewing incidents to improve future safety.

Session Awareness

Helps volunteers understand how activities and sessions are structured, supporting safe teamwork and efficient delivery.

Equipment Setup and Pack Down

Provides guidance on safely preparing and putting away equipment before and after activities, reducing the risk of injury and damage.

Is this course suitable for both new and experienced volunteers?

Yes. The training is designed to support volunteers of all experience levels, providing essential health and safety knowledge for those new to volunteering while also reinforcing best practice for more experienced individuals.

Can this course be used for annual refresher training?

Yes, it works well as part of a yearly training programme. It helps reinforce key safety responsibilities, keeps volunteers up to date with current best practices, and supports the development of a strong safety culture.

How does this course support legal compliance?

Delivering this training demonstrates that your organisation has taken appropriate steps to educate volunteers on core health and safety principles. This supports compliance with UK legislation and helps meet duty of care obligations.

Can the training be adapted for our organisation?

Yes, we offer tailored solutions that can be aligned with your organisation’s policies, procedures, and real-life volunteering activities to ensure maximum relevance.

What support is available if there are any issues?

We provide comprehensive technical support to ensure a smooth learning experience. Whether accessed via the SHINE platform or integrated into your own LMS, our team is available to assist with both technical queries and course-related questions.

Are there discounts for training larger groups?

Yes, discounted rates are available for organisations training multiple volunteers. Contact us to discuss your needs and receive a customised quote.

What happens if a learner does not pass the assessment?

If a learner does not meet the required pass mark, they can revisit the course material and retake the assessment. The training includes interactive elements to support understanding throughout.

How quickly can the training be delivered?

Access is available immediately after purchase, allowing learners to start the course straight away via the SHINE platform or your own LMS.

Can progress be tracked?

Yes, the SHINE platform includes tracking tools that allow you to monitor learner progress, review completion data, and download certificates for record-keeping and compliance purposes.

This Volunteer Safety Training is designed for individuals involved in volunteering roles across sports clubs, charity retail, and community organisations. It is suitable for coaches, support volunteers, event staff, and those responsible for overseeing volunteer safety and compliance.