E-learning

Equality and Diversity Training for Managers
Our IOSH-approved and CPD-certified Equality and Diversity Training for Managers supports leaders in creating inclusive, fair, and respectful workplaces.
Description
Through relatable workplace scenarios, the course explores the principles of equality, diversity, and inclusion, highlighting their value and the positive impact they have on both individuals and organisations.
This interactive eLearning programme provides managers with the knowledge and confidence needed to meet their legal responsibilities while promoting an inclusive workplace culture.
Assessments
At the end of the course, participants complete an assessment consisting of 10 multiple-choice questions. A score of 80% or above is required to pass.
Benefits of Training
- Encourages a workplace culture where individuals feel respected and valued, helping to improve morale, engagement, and retention.
- Supports diverse perspectives within teams, contributing to stronger problem-solving and innovation.
- Helps managers understand and fulfil their responsibilities under the Equality Act 2010, reducing the risk of discrimination claims and protecting organisational reputation.
- IOSH approved, CPD certified, and SCORM-compliant for recognised quality and compatibility.
- Flexible online learning that can be completed at a time and pace that suits each participant.
- Interactive content designed to maintain engagement throughout the course.
- Multiple-choice quizzes to check understanding as learners progress.
- End-of-section summaries to reinforce key messages and support knowledge retention.
Certificates
Learners who successfully complete the course via the SHINE platform will receive a downloadable certificate in PDF format.
Course Aims
By the end of this training, participants will be able to:
- Understand the meaning and importance of equality, diversity, and inclusion in the workplace.
- Identify the nine protected characteristics defined by the Equality Act 2010.
- Promote inclusive practices and take steps to prevent discrimination.
- Understand both employer and employee responsibilities, including how to support colleagues and manage concerns or complaints appropriately.
Course Overview
1. Introduction to Equality, Diversity and Inclusion
An overview of what equality, diversity, and inclusion mean in a workplace context.
Exploring the benefits of promoting these principles for both employees and organisations, including improved engagement, culture, and performance.
2. Promoting an Inclusive Workplace
Practical ways organisations can create and maintain a workplace that is fair, diverse, and inclusive.
Understanding the importance of accountability and leadership in driving positive change.
3. Protected Characteristics
An introduction to the nine protected characteristics outlined in the Equality Act 2010 and how they apply within the workplace.
4. Unlawful Behaviour
Understanding key concepts such as discrimination, harassment, victimisation, and failure to make reasonable adjustments.
Examining how to prevent these issues during recruitment and throughout employment.
5. Types of Discrimination
A detailed look at different forms of discrimination defined by law, supported by realistic workplace examples and case studies.
6. Unconscious Bias
Understanding what unconscious bias is, how it can influence decision-making, and the impact it can have on individuals and organisations.
Practical approaches to recognising and reducing bias.
7. Building Inclusion
Exploring the benefits of creating an inclusive environment and identifying key factors that contribute to a positive and supportive workplace culture.
Understanding how inclusive practices can be applied in everyday situations.
8. Consequences of Non-Compliance
Examining the potential impacts of failing to uphold equality, diversity, and inclusion standards, including legal, financial, and reputational risks.
Understanding the importance of having clear procedures for raising and handling concerns.
9. Employer and Manager Responsibilities
Clarifying the role of employers in providing appropriate training, policies, and support.
Understanding obligations under the Equality Act 2010, including the concept of vicarious liability.
10. Policies and Procedures
An overview of key policies and frameworks that support equality and inclusion, including guidance from the Equality Act 2010, statutory codes of practice, and ACAS procedures.
11. Reasonable Adjustments
Understanding what reasonable adjustments are and how they can be applied to support employees, considering practical factors such as cost and feasibility.
12. Dismissal, Redundancy and Retirement
Exploring legal considerations when making decisions about redundancy, dismissal, and retirement.
Understanding how to prevent and manage potential claims.
13. Flexible Working
Understanding how to manage requests for flexible working arrangements and the factors employers must consider when making decisions.
14. Handling Complaints
Guidance on how to respond when an employee raises a concern or complaint related to discrimination or unfair treatment.
15. Career Development and Training
Understanding the importance of providing equal access to development opportunities and promoting fairness in career progression.
16. Providing References
Guidance on offering references that are fair, accurate, and aligned with equality and inclusion best practice.
17. Inclusive Communication
Exploring the importance of respectful and inclusive language in the workplace, with practical examples of how to communicate appropriately.
FAQS
Is this course suitable for managers at different levels of experience?
Yes, the training is designed to support managers and supervisors at all levels. It covers core concepts as well as practical approaches that can be applied regardless of experience or sector.
Can the training be customised to suit our organisation or industry?
Yes, the course can be tailored to reflect your organisation’s specific requirements, challenges, or regulatory environment. Additional examples or scenarios can be incorporated to ensure the content aligns with your workplace context.
What support is available if there are any issues during the course?
We provide comprehensive technical support to ensure a smooth learning experience, whether the training is accessed via the SHINE platform or your own LMS. Our support team is also available to assist with any questions related to course content or compliance.
What happens if a participant does not pass the assessment?
If a learner does not achieve a passing score initially, they can revisit the course materials and retake the assessment. The training includes interactive elements and knowledge checks to support understanding throughout.
How quickly can the training be delivered to our team?
The course is typically available immediately after purchase. Learners can begin straight away via the SHINE platform or through integration with your existing learning system.
Can I monitor learner progress and completion?
Yes, the SHINE platform allows you to track progress, review completion data, and download certificates, making it easy to manage training and maintain compliance records.
Prerequisites
This training is designed for managers and supervisors across organisations of all sizes and sectors.





