E-learning

Using realistic workplace scenarios, the course explores how equality, diversity, and inclusion apply across recruitment, everyday work practices, and organisational culture. It highlights how inclusive behaviours contribute to a positive working environment that benefits both individuals and the organisation.

A supportive and inclusive workplace can improve decision-making, encourage innovation, and increase employee engagement and retention—creating a strong foundation for long-term success.

At the end of the course, participants complete an assessment consisting of 10 multiple-choice questions. A score of 80% or above is required to pass.

• Promotes a workplace culture where everyone feels respected and included, supporting morale and job satisfaction.
• Encourages diverse thinking, helping to improve problem-solving and innovation.
• IOSH approved, CPD certified, and SCORM-compliant for recognised quality and flexibility.
• Flexible online learning that can be completed at a time and pace that suits each participant.
• Interactive content designed to keep learners engaged throughout.
• Multiple-choice quizzes to reinforce understanding as learners progress.
• End-of-section summaries to support knowledge retention.

By the end of this course, participants will be able to:

• Understand the key concepts of equality, diversity, and inclusion, and why they are important in the workplace.
• Identify the nine protected characteristics outlined in the Equality Act 2010.
• Demonstrate appropriate behaviours that support a respectful and inclusive work environment.
• Recognise the responsibilities of both employers and employees in promoting equality and addressing concerns or complaints.

Learners who successfully complete the course through the SHINE platform will receive a downloadable certificate in PDF format.

Introduction

An overview of what equality, diversity, and inclusion mean in a workplace context, and why promoting these values benefits both employees and organisations.

Organisational Commitment

Exploring how organisations can strengthen equality, diversity, and inclusion through effective policies, training, support systems, and clear accountability.

Protected Characteristics

Understanding the nine protected characteristics defined by law, as well as conditions that are automatically considered disabilities under the Equality Act 2010.

Discrimination

A breakdown of different types of discrimination, including the difference between direct and indirect discrimination.

Guidance on maintaining fairness throughout the employee lifecycle, including recruitment, day-to-day employment, dismissal, and redundancy processes.

Harassment and Victimisation

Defining harassment and victimisation, and examining how these behaviours can impact individuals and workplace culture.

Disability Discrimination

Exploring legal protections for individuals with disabilities under the Equality Act 2010.

Understanding the employer’s duty to make reasonable adjustments and prevent unfavourable treatment.

Other Forms of Discrimination

An overview of additional types of discrimination, including:

• Discrimination by association
• Discrimination based on perception
• Positive discrimination

Unconscious Bias

Understanding what unconscious bias is, how it can influence behaviour and decision-making, and practical steps for reducing its impact.

Inclusion

Exploring the value of an inclusive workplace, along with the potential issues that can arise when inclusion is lacking.

Introducing practical steps that organisations and individuals can take to build a more inclusive environment.

Expected Workplace Behaviour

Understanding employee responsibilities in maintaining a respectful and inclusive workplace.

Exploring the potential consequences of not following equality and diversity principles, and outlining the appropriate process for raising concerns or complaints.

Will this course help us meet legal requirements?
Yes, this training supports organisations in meeting their obligations under the Equality Act 2010. It also promotes good practice in creating a fair and inclusive workplace, helping to reduce the risk of discrimination and non-compliance.

Can the course be customised to reflect our organisation’s policies or scenarios?
Yes, the training can be adapted to include your organisation’s specific policies, procedures, or real-life examples. This helps ensure the content is directly relevant to your workforce.

How can this training improve our workplace culture?
The course uses practical, scenario-based learning to help employees recognise and address inequality, bias, and exclusion. Over time, this supports the development of a more inclusive, respectful, and supportive workplace environment.

What support is available if there are any issues with the course?
We provide comprehensive technical support to ensure a smooth experience, whether you are using the SHINE platform or integrating the course into your own LMS. Our support team is also available to help with any queries relating to the course content or compliance.

Are there discounts available for larger groups?
Yes, we offer reduced pricing for organisations training multiple employees. Please contact us to discuss your needs and receive a tailored quote.

What happens if a participant does not pass the assessment?
If a learner does not achieve a pass mark on their first attempt, they can review the course materials and retake the assessment. The training includes interactive elements and knowledge checks to support understanding throughout.

How quickly can the training be delivered to our team?
The course is typically available immediately after purchase. Learners can begin right away through the SHINE platform or via integration with your existing learning system.

Can I track learner progress and completion?
Yes, the SHINE platform allows you to monitor progress, view completion rates, and download certificates, making it easy to manage training and maintain compliance records.

This course is suitable for employees at all levels across all sectors.