E-learning

The course covers every stage of the process, from identifying issues and conducting hearings to applying outcomes and managing appeals. By understanding the correct procedures, managers can ensure a fair and consistent approach while maintaining compliance with employment legislation, helping to protect both the organisation and its employees.

• Helps ensure compliance with employment law by guiding managers through fair and consistent procedures
• Reduces the risk of disputes, grievances, or legal challenges
• Encourages transparency and trust, supporting a positive workplace culture
• Flexible, self-paced online learning accessible at any time
• Engaging content designed to keep learners involved
• Knowledge checks throughout to reinforce learning
• End-of-section summaries to support understanding

By the end of the training, participants will be able to:

• Explain the purpose and importance of a disciplinary process
• Identify potential issues that may require formal action
• Follow disciplinary procedures in a fair, consistent, and legally compliant way
• Understand different types of disciplinary outcomes and when they should be applied
• Recognise and deal with more complex disciplinary situations

Purpose of a Disciplinary

An introduction to why disciplinary procedures are used within the workplace and the role they play in maintaining standards and fairness.

Areas of Concern

Guidance on recognising when issues fall into key categories such as performance, attendance, or conduct, and when formal action may be required.

Types of Sanctions

Overview of possible disciplinary outcomes and the factors to consider before deciding on an appropriate action.

Examples of where the following may apply:

• Different levels of warnings (verbal, written, final written, and extended warnings)
• Dismissal for serious misconduct
• Dismissal with notice
• Demotion

Disciplinary Process

A step-by-step explanation of the five stages of the disciplinary procedure, including what is expected of the employer at each point.

This section also covers:

• Who an employee can bring to a disciplinary meeting
• Best practice for conducting a hearing
• Key considerations before reaching a decision
• How to communicate outcomes clearly
• Informing employees of their right to appeal

Appeal Hearing

Guidance on managing an appeal process, including how to carry out a fair and unbiased appeal hearing if an employee challenges the decision.

Performance

How to handle disciplinary matters related to performance, including setting clear objectives using SMART targets and implementing a Performance Improvement Plan (PIP).

Probation Review

Explanation of the purpose of probationary reviews, when they should take place, and a simple three-step approach to carrying them out effectively.

Informal Warning

Overview of informal action, including when it may be appropriate to address concerns without moving to a formal disciplinary process.

Settlement Agreement

Introduction to settlement agreements, including how they function as legally binding arrangements between employer and employee.

Complex Cases

Guidance on handling more challenging situations, including:

• When a grievance is raised during an ongoing disciplinary process
• When an employee is absent due to illness at the start of or during proceedings

Recording Disciplinary Hearings

Advice on responding to requests to record disciplinary meetings, including when allowing a recording may be considered a reasonable adjustment under employment law.

Is this course suitable for managers with no prior disciplinary experience?
Yes, the course is designed for both new and experienced managers. It covers the core stages of the disciplinary process, helping participants build the knowledge and confidence required to handle situations effectively and correctly.

Can the course be tailored to reflect our organisation’s policies?
Yes, the training can be customised to include your organisation’s specific disciplinary policies and procedures, making the content more relevant and practical. Please get in touch to discuss your requirements.

Does this course count towards Continuing Professional Development (CPD)?
Yes, the course is CPD certified and contributes to ongoing professional development, helping managers stay informed about current legal expectations and best practice.

Can this training support legal compliance?
Yes, the course helps organisations meet their obligations under the Employment Rights Act 1996 by guiding managers through correct and fair disciplinary procedures.

What support is available if I have issues with the course?
We provide comprehensive technical support to ensure a smooth experience, whether you're using the SHINE platform or integrating the course into your own LMS. Our support team is also available to assist with any queries relating to content or compliance.

What happens if a learner does not pass the assessment?
Learners who do not achieve a pass on their first attempt can revisit the course materials and retake the assessment. Interactive elements and quizzes throughout the course are designed to support understanding and improve results.

How quickly can the training be implemented?
The course is available immediately after purchase. It can be accessed via the SHINE platform or added to your existing LMS, allowing learners to begin without delay.

Can progress be tracked during the training?
Yes, when delivered through the SHINE platform, you can monitor learner progress, track completion rates, and download certificates for your compliance records.

This training is designed for team leaders, supervisors, and managers responsible for handling disciplinary matters. It is also valuable as a refresher for HR professionals and business owners who want to maintain up-to-date knowledge of disciplinary procedures.