E-learning

This online data protection course equips employees with the knowledge needed to safeguard personal and organisational information from cyber threats.

It increases awareness of how cybercriminals collect and misuse data for purposes such as identity theft, fraud, and other malicious activities.

At the end of the course, learners complete a 10-question multiple-choice assessment. A pass mark of 80% is required.

• Encourages employees to take a proactive approach to protecting data and reducing the risk of breaches
• Supports compliance with data protection legislation by promoting responsible data handling practices
• Suitable for organisations across a wide range of industries
• Accredited by the National Cyber Security Centre (NCSC)
• SCORM compliant and compatible with most learning management systems
• Self-paced online format for flexible learning
• Engaging, interactive content to maintain learner interest
• Built-in quizzes to check understanding
• Section summaries to reinforce key topics

Upon successful completion, participants will receive a downloadable certificate in PDF format via the SHINE platform.

By the end of the course, learners will be able to:

• Understand what personal data is and why it must be protected
• Apply best practice when handling and storing data
• Protect personal and professional information when using social media
• Follow secure procedures when using personal devices for work purposes
• Recognise the importance of regular backups and software updates

1. Personal Data and Its Risks

Explains what is considered personal information and why it can be harmful if accessed by the wrong people.

Introduces open-source intelligence (OSINT) and how cybercriminals gather and use publicly available data to target individuals and organisations.

2. Protecting Information Online

Provides guidance on keeping both personal and organisational data safe when using the internet.

Covers how to recognise secure and trustworthy websites, create strong passwords, and manage what is shared on social media platforms.

3. Handling Sensitive Information

Outlines different levels of data classification, such as public, internal, restricted, and confidential.

Explains practical steps for storing, sharing, and managing sensitive information securely, including handling large datasets responsibly.

4. Social Media Threats and Phishing

Examines how attackers use social media to collect personal details and exploit them.

Identifies the types of information criminals look for and the common scams they carry out.

Provides practical advice on protecting personal data and highlights what should be included in an organisation’s social media policy.

5. Using Personal Devices at Work (BYOD)

Explains how to safely use personal devices such as phones, tablets, and laptops in a work environment.

Covers the risks associated with these devices, including the spread of malware, and how to minimise those risks while following company policies.

6. Keeping Software Up to Date

Highlights the importance of regularly updating applications and systems to maintain strong security and reduce vulnerabilities.

7. Data Backup Practices

Explains why regular backups are essential and who is responsible for ensuring they are completed.

Outlines the benefits of secure, offsite backups and how they help organisations recover from threats such as ransomware or data loss incidents.

8. Real-World Scenarios and Case Studies

Uses practical examples to demonstrate how online scams operate, including suspicious emails, messaging apps, and social media content.

Helps learners recognise warning signs and respond appropriately to potential threats.

Do all employees need data protection training, even if they don’t handle sensitive information?
Yes. Even employees who do not directly work with sensitive data may still access systems or information that contains personal details. Simple actions, such as using weak passwords or sharing login details, can increase the risk of a data breach, which is why training is important for everyone.

How often should employees complete data protection training?
It is recommended that employees refresh their training at least once a year. Regular updates help ensure staff remain aware of current best practices, evolving cyber threats, and any changes in data protection laws.

What support is available if I experience issues with the course?
Technical support is available to ensure the course runs smoothly, whether it is accessed through the SHINE platform or integrated into your organisation’s LMS. Customer support is also on hand to help with any questions about the course or compliance requirements.

What happens if someone does not pass the final assessment?
If a learner does not achieve a passing score on their first attempt, they can review the course content and retake the assessment. The course includes interactive features and knowledge checks to support learning throughout.

Can I track my team’s progress?
Yes. When delivered via the SHINE platform, managers can monitor learner progress, check completion rates, and download certificates for record-keeping and compliance purposes.

Why is data protection training important for non-IT staff?
Protecting data is a responsibility shared across the entire organisation, not just the IT department. Employees in roles such as HR, marketing, and customer service regularly handle personal information. This training ensures everyone understands how to manage data securely and recognise potential threats.

Does the course cover modern risks such as social media phishing and BYOD?
Yes. The training covers current and emerging threats, including scams carried out through social media, risks linked to using personal devices at work, and the importance of keeping software up to date. This helps employees stay prepared for today’s cyber risks.

Are discounts available for larger groups?
Yes, discounted pricing is available for organisations training multiple employees. Costs can be tailored depending on the number of learners.

How quickly can the training be introduced to my team?
Once purchased, the course is available immediately. It can be accessed via the SHINE platform or integrated into your existing LMS, allowing employees to begin straight away.