E-learning

Suitable for employees at all levels, including managers and supervisors, the course explores what constitutes bullying, harassment, and workplace violence. It also examines the impact these behaviours can have on individuals and organisations, outlines the legal framework in place, and provides practical guidance on raising concerns, handling incidents, and minimising risks.

At the end of the Bullying and Harassment Training, participants must complete a short assessment consisting of 10 multiple-choice questions. A minimum score of 80% is required to successfully pass the course.

• Supports organisations in meeting their obligations under equality, employment, and health and safety legislation by strengthening awareness of bullying and harassment in the workplace.
• Helps employees identify inappropriate behaviour and take the right action, encouraging early reporting and fostering a respectful working environment.
• Offers practical advice on preventing bullying and harassment, reducing the likelihood of complaints, disputes, and legal issues.
• Delivered as interactive, self-paced eLearning with knowledge checks and section summaries to maintain engagement and reinforce learning.
• CPD certified and SCORM-compliant, ensuring recognised quality and compatibility with learning systems.
• Immediate access to course content, allowing learners to get started without delay.

By the end of the Bullying and Harassment in the Workplace training, participants will be able to:

• Identify behaviours that constitute bullying, harassment, and work-related violence.
• Understand the effects these behaviours can have on both individuals and organisations.
• Recognise inappropriate conduct and understand their own role in maintaining a respectful working environment.
• Demonstrate awareness of the legal framework and protections relating to bullying and harassment.
• Take appropriate action if they experience, witness, or receive reports of unacceptable behaviour.
• Support the development of a positive workplace culture where concerns are raised promptly and addressed effectively.

Understanding Bullying and Harassment

An introduction to what constitutes bullying, harassment, and work-related violence in a workplace setting.

Exploration of common types of inappropriate behaviour and how these issues can occur between colleagues, managers, or external individuals.

An overview of why such behaviour poses risks to health, safety, and overall wellbeing.

Impact on Individuals and Organisations

Examining the effects of bullying and harassment on mental and physical health.

Understanding how these behaviours can influence confidence, job performance, and overall wellbeing.

Reviewing the wider organisational consequences, including low morale, increased sickness absence, and higher staff turnover.

Legal Framework

An outline of the key legal protections in place within the UK.

Introduction to the Equality Act 2010 and the concept of protected characteristics.

Understanding the responsibilities of employers to prevent bullying and harassment, along with the protections available for individuals who raise concerns.

Managing and Preventing Risk

Guidance on appropriate steps to take if bullying or harassment occurs.

How to raise concerns and report issues in a clear and appropriate way.

The importance of acting early, keeping accurate records, and addressing issues before they escalate.

Promoting and maintaining a positive workplace culture built on respect and open communication.

Is this course suitable for both managers and employees?
Yes, this training is designed for staff at all levels. It helps employees recognise and respond to inappropriate behaviour, while also supporting managers in understanding their responsibilities for preventing and addressing issues effectively.

Does the course include content on sexual harassment?
The training covers bullying and harassment in a general sense but does not go into detail on sexual harassment. If you need more focused guidance in that area, a dedicated course on preventing sexual harassment may be more suitable.

Is this training useful if we haven’t had any previous issues?
Yes. The course focuses on prevention as well as response, helping organisations set clear behavioural expectations, encourage early reporting, and reduce the risk of problems developing in the future.

Can this course be used as refresher training?
Yes, it is appropriate both for those new to the topic and for individuals who want to refresh their understanding of acceptable behaviour, legal responsibilities, and reporting procedures.

Will the training help us meet our duties as an employer?
While it does not constitute legal advice, the course supports organisations in fulfilling their responsibility to provide training and information on workplace behaviour and demonstrates a proactive approach to prevention.

Is the content relevant across different industries?
Yes, the course is designed to be applicable across a wide range of sectors, including office environments, customer-facing roles, remote working, and hybrid workplaces.

Does the training explain what to do if someone witnesses bullying or harassment?
Yes, it provides guidance on how to respond if you experience, observe, or are informed about inappropriate behaviour, including the importance of reporting concerns and offering support.

Will completing the course resolve existing issues?
No, the training is intended to raise awareness and support prevention. It does not replace formal investigation procedures or internal processes for handling complaints.

Can this training demonstrate that the organisation has taken reasonable steps?
Yes, records of completion and certification can form part of evidence that appropriate training has been provided, alongside policies and other preventative measures.

Is the course suitable for organisations of all sizes?
Yes, it is designed to be effective for small, medium, and large organisations without requiring specialist resources to implement.

What support is available if there are any issues with the course?
We provide full technical support to ensure a smooth learning experience, whether you are using the SHINE platform or integrating the course into your own system. Our support team is also available to assist with any course-related queries.

Are discounts available for larger groups?
Yes, we offer reduced pricing for organisations training multiple learners. Contact us to discuss your needs and receive a tailored quote.

What happens if a participant does not pass the assessment?
Learners can revisit the course content and retake the assessment if they do not pass on their first attempt. Interactive elements throughout the course support understanding and retention.

How quickly can the training be rolled out?
The course is available immediately after purchase, either through the SHINE platform or via integration with your existing learning system.

Can I track learner progress?
Yes, the SHINE platform allows you to monitor progress, view completion data, and download certificates for compliance records.

This Bullying and Harassment training is designed for employees, supervisors, and managers who play a role in creating and maintaining a workplace that is safe, respectful, and inclusive.